Privacy policy
Sim Motion Privacy Policy
Effective Date: 5/9/2025
1. Introduction
At Sim Motion, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you shop on our website, interact with us, or engage with our services. We operate on Shopify, which also processes your data as outlined in Shopify’s Privacy Policy.
2. Information We Collect
We collect and process the following types of personal data:
- Contact Information: Name, email, phone number, shipping/billing address
- Account Data: Order history, preferences, wishlist
- Payment Details: Last four digits of card info (Shopify manages full payment processing)
- Device & Usage Data: IP address, browser, cookies, location, and website behavior
- Communication: Emails, support messages, or survey responses
- Marketing Info: Ad engagement, email open/click rates, preferences
3. How We Use Your Information
We use your information to:
- Fulfill and manage orders
- Provide customer support
- Improve website performance and customer experience
- Personalize your experience and marketing content
- Comply with legal obligations
- Prevent fraud and ensure security
4. Sharing Your Information
We do not sell your data. We may share information with:
- Service providers (Shopify, payment processors, email services)
- Marketing/analytics partners (e.g., Google, Meta)
- Legal authorities when required to comply with the law
- Business transitions if Sim Motion merges or sells assets
5. Cookies & Tracking
We use cookies and similar technologies to enhance functionality, analyze usage, and provide personalized ads. You can manage cookie preferences in your browser.
6. Your Rights
Depending on where you live (California, EU, UK, Canada), you may have rights including:
- Access, update, or delete your data
- Opt out of marketing or targeted ads
- Request data portability
- Withdraw consent at any time
To exercise your rights, email us at info@simmotion.com.
7. Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., for tax or legal obligations).
8. Protecting Your Information
We use Shopify's secure infrastructure and additional security measures to protect your personal information. However, no system is 100% secure. Always keep your account info confidential.
9. Minors
Sim Motion does not knowingly collect data from children under 13. If we learn we have, we’ll delete it immediately. Please contact us if you believe this has happened.
10. International Users
Your data may be transferred and stored in the United States or Canada. We ensure safeguards are in place for international data transfers.
11. Policy Changes
We may update this policy as needed. When we do, we’ll post the updated date at the top of this page. Continued use of our site means you accept any changes.
12. Contact Us
If you have any questions or requests related to this Privacy Policy, please email:
(509) 895-5622
Sim Motion, 16009 E. Trent Ave., Spokane Valley WA, 99216